WORKSHOP CAPABILITY MATURITY MODEL

Course

Capability Maturity Model

The course material presents practical examples of how to meet CMM requirements, taken from techniques currently used by world class software organizations. Guiding principles are presented for project management, quality assurance, configuration management, corporate policies and process definition, and determining return-on-investment (ROI). CMM is a proven methodology for planning, managing, controlling, and measuring project work across four disciplines: systems engineering, software engineering, supplier management, and integrated product and process development.

The course is built around a series of lectures, class exercises, and class discussions. The scope of the course includes discussion of the components of the CMM including Process Areas, Generic Goals, Generic Practices, Specific Goals, and Specific Practices. The course also includes descriptions of the 5 Maturity Levels and the various Capability Levels.

• Understand the background of and the purpose of the CMM
• CMM benefits
• Basic structure of the CMM and related maturity models
• CMM content and structure (key process areas, key process indicators, levels, etc,)
• How to develop a basic plan for measuring maturity in your organization for data management, process improvement, governance, etc.

• Further activities within organizations for CMM and related maturity efforts such as:
  • Understand the general scope and intention of the CMM
  • Understand the structure and purpose of the model’s component framework;
  • Gain the knowledge needed to begin implementing the model;
  • Demonstrate an understanding of how CMM may be applied within their organizations to meet process improvement goals.

• Technical practitioners who may be required to operate under or help implement a CMMI program.
• Process analysts who may be required to design or monitor a CMMI program.
• Managers who may be charged with determining a path for process improvement in their departments or organization.
• Those wishing to learn more about how CMMI can augment process improvement efforts.

Course Contents and Descriptions

1. Understanding the capability maturity model

• The Background of CMM
• Process improvement
• Assessments – their role in organizational development and management
• CMM in relation to other improvement models
• CMM as part of information management

2. CMM fundamentals

• Level
• Moving from level to level
• Key process areas and key process indicators
• Relationship between KPA’s

3. How to perform a CMM-oriented assessment

• Challenges of assessment
• Appropriate types of assessments using the CMM
• Roles in assessments
• Components of a CMM assessment
• Constructing the assessment scope document
• Defining assessment requirements
• Identifying sources for assessment interviews
• Documenting assessment interviews
• Approaches to assessment development
• Creating the assessment project plan

4. Understanding the assessment results

• Evaluating assessment results
• Presenting results
• Using assessment results
• Completing the assessment strategy
• Implementation issues
• Successful strategy situation

5. Workshop conclusion

• Summary
• additional exercises, sources for further reading, etc