A Three Day Intensive Workshop

Training Overview

This training introduces concepts, metrics, and models in software quality assurance. The Training covers components of software quality assurance systems before, during, and after software development. It presents a framework for software quality assurance and discuss individual components in the framework such as planning, reviews, testing, configuration management, and so on. It also discusses metrics and models for software quality as a product, in process, and in maintenance. The course will include case studies and hands on experiences. During the training, participants will develop an understanding of software quality and approaches to assure software quality .

Who Should Attend

This training is specially designed for those who are taking or will take up the role of SQA. Specifically it will be of immense value to:

• Quality / Testing Professionals
• Quality Managers
• Technical Managers with responsibilities in software development (Project Managers, Project Leaders, Project Managers, Group Leaders, and Test Leaders…)
• Managers responsible for establishing or managing a Software Quality Assurance group or a software quality assurance function
• Specialists or potential specialists having responsibilities in the domain of software quality assurance (Quality Assurance, Quality Management,…)
• SEPG members and SQA Process Improvement Group team members
• Managers and developers who are involved with testing, reviews, audits, software configuration management, or process improvement

Training Objectives

After successfully completing this training, the participants will:

• Know the most common root causes of software errors and software development scheduling problems
• Be able to identify what factors affect software quality and know how to measure those factors
• Be able to perform both white-box and black-box testing of software modules;
• Be able to create a suitable software test plan
• Be able to conduct effective review meetings
• Be familiar with industry standards related to software quality assurance plans
• Be able to select appropriate product metrics and process metrics
• Understand how to use data to conduct continuous process improvement
• Be able to create a comprehensive quality assurance plan appropriate to the participant’s professional work environment
• Be able to quantitatively assess the cost effectiveness of a SQA plan
• Understand the CMM model, with the ability to access what general level a company is operating at, and what steps need to taken to advance to the next ability level

Training Benefits

• All participants will get softcopy of SQA (Software Quality Assurance) TOOLKIT consisting of Learning Material, References, Process/Templates and Checklist, Samples of Case Study
• Experienced and Internationally Certified Trainer will guide participants in Case Study Session using Hands-on Approach
• During the training our trainer will guide all participants to explore the use of SQA Toolkit in doing case study

AGENDA AND MATERIAL

DAY 1

INTRODUCTION

• The software quality challenge
• What is software quality?
• Software Quality Factors
• The components of the software quality assurance system – overview
  

PRE-PROJECT SOFTWARE QUALITY COMPONENTS

• Contract review
• Development and quality plans
  

SQA COMPONENTS IN THE PROJECT LIFE CYCLE

• Integrating quality activities in the project life cycle
• Reviews
• Software testing – strategies
• Software testing – implementation
• Assuring the quality of software maintenance components
• Assuring the quality of external participants’ contributions
• CASE tools and their effect on software quality
  

   EXERCISES AND PRACTICES

   CASE STUDY

DAY 2

SOFTWARE QUALITY INFRASTRUCTURE COMPONENTS

• Procedures and work instructions
• Supporting quality devices
• Staff training and certification
• Corrective and preventive actions
• Configuration management
• Documentation control
  

MANAGEMENT COMPONENTS OF SOFTWARE QUALITY

• Project progress control
• Software quality metrics
• Costs of software quality
  

   EXERCISES AND PRACTICES

   CASE STUDY

DAY 3

STANDARDS, CERTIFICATION AND ASSESSMENT

• Quality management standards
• SQA project process standards – IEEE software engineering standards
  

ORGANIZING FOR QUALITY ASSURANCE

• Management and its role in software quality assurance
• The SQA unit and other actors in the SQA system
  

THE FUTURE OF SQA

   EXERCISES AND PRACTICES

   CASE STUDY

Lead Trainer Profile

Ir. Muhammad Tavip, MPM, Cert.HR (US-Based).

• Muhammad Tavip, Ir., MPM, Cert. HR pemegang sertifikasi internasional Project Management berdasarkan PMBOK – PMI, USA dan Human Resource Management (US-based), Alumni of Institut Teknologi Bandung (1992) dan   Post Graduate Diploma dari University of South Australia, Adelaide (1995).  Beberapa Sertifikasi Internasional yang dipegangnya adalah: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL ), Disaster Recovery Planning (DRP).
• Memiliki pengalaman lebih dari 15 tahun di bidang IT, Management and Business. Beliau Mengelola Proyek berskala Nasional dan International. Memberikan jasa konsultansi di bidang Project Management dan IT Pr0ject Management, Enterprise Project Management using Project Server 2003/2007/2010, Pelatihan dan Konsultansi Implementasi Balanced Scorecard, dan IT Management consulting. Beliau merupakan salah satu pendesain software Balanced Scorecard MBRIO yang telah digunakan beberapa perusahaan swasta berskala UKM.
• Beliau berpengalaman lebih dari 10 tahun memberikan pelatihan baik public maupun in-house dan Coaching untuk bidang IT Management termasuk: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL V2 and V3 ), Disaster Recovery Planning (DRP), IT Risk Management, Information Security Management based on PBI, , COBIT 5 Foundation, Operation Management ( supply chain management, logistics management, warehouse management, inventory management), project financing.
• Dari tahun 2001 s/d sekarang Beliau telah membimbing lebih dari 5000 para project Manager di Indonesia mempelajari Project Management dan IT Project Management berdasarkan standard defector PMBOK – PMI, USA mulai dari versi 2000, 2004, dan PMBOK 2008, PMBOK 2013
• Beberapa klien yang pernah mendapatkan bimbingan/ training/coaching/ konsultasi Project Management/ IT Project Management sejak 2001 s/d sekarang diantaranya adalah:

o   PEMERINTAHAN & BUMN:

Bank Indonesia, PT. Bank Mandiri (Persero) Tbk, PT. Bank Negara Indonesia (Persero) Tbk, PT. Bank Rakyat Indonesia (Persero) Tbk, Depnakertrans, Departemen Dalam Negri, Departemen PU, Departemen Agama, Departemen Keuangan, PLN, BKPM, BPKP, PT. PUSRI, Sekolah Staff Komando Angkatan Laut (SESKOAL). PT. Telkom, PT. Sigma Cipta Caraka (Telkom Subsidiary), Komisi Pemberantasan Korupsi (KPK), PT. Antam, Tbk, PT. Laras Astra Kartika, dll.

o   PERUSAHAAN SWASTA:

PT. Bank Artha Graha International Tbk, Bank BTN, PT. Bank UOB Buana, Artha Jasa, Kabel Vision, Alcatel, PT. Hindoli (A Cargill Co), Satelindo, Excelcom, Bank Bali, Bank Permata, Tbk, Citra Sari Makmur, PT. Amway Indonesia, PT. Pabrik Kerta Tjiwi Kimia, PT. Astragraphia, Tbk, Metro TV news, PT. Intikom, PT. Bank DKI, Galenium Pharmasia Lab, PT. Unicharm Indonesia, PT. Primacom, PT. Gramedia – Majalah, Swadharma, PT. Data Script, PT. Bank Mega, PT. Astra Oto Parts, Talisman Energy Inc, PT. Berca Hardaya Perkasa, PT. Mandiri Sekuritas, PT. Arutmin, ACC, PT. Smart, Tbk, PT. Edi Indonesia, PT. Sinarmas Land, dll.

o   PERUSAHAAN ASING:

Caltex, Unocal, PWC, Chevron, BHP Billiton, Vico Indonesia, PT. Coats Indonesia, PT. Sumiko Leadframe Bintan, PT. Metlife Sejahtera, Santos Asia Pacific Pty Ltd, German Centre, PT. Thames PAM Jaya, PT. AC Nielsen Indonesia, KPC, PT. Freeport Indonesia, PT. Mattel Indonesia, PT. Bank Rabobank International Indonesia, PT. Roche Indonesia, PT. Nestle Indonesia, PT. Arun LNG, PT. Sinar Meadow International Indonesia, PT. Bank HSBC, PT. Oberthur Indonesia, PT. Bank Woori Indonesia, PT. Bank of Tokyo, PT. Atlas Copo, PT. Bank RBS,dll.

o   UNIVERSITAS & LSM:

Universitas PETRA, STIE Perbanas, Universitas Trisakti, HIV Foundation, Universitas Maranatha, Universitas Satya Wacana, Universitas Atmajaya World Vision, dll.

DURASI TRAINING: 3 Hari

TEMPAT TRAINING :

• HSP Academy Training Center (Dengan peserta maksimal 15 orang)
• Hotel POP BSD, Grand Zuri BSD atau Fame Hotel Gading Serpong (Dengan peserta diatas 15 orang)

BIAYA TRAINING: 

Rp. 4,500,000,- (Empat Juta Lima Ratus Ribu Rupiah)

CONTACT INFORMATION/REGISTRATION

HSP Academy Training Center

Ruko Graha Boulevard Blok D 26 Gading Serpong – Tangerang

Tlp. (021)29001151   atau 29001153

HP. 0812 1990 1006 atau 0812 8388 6030

Fax. (021)29001152

Email: info@hspacademy.com